This also only works if your device shows up on your computer and you're able to load files to it, but it may help you! After this, wait until your Kindle reboots itself. If you are outside of the warranty period, they can send you a refurbished Kindle at a discounted price. I just fitted a replacement and it's getting a 3 hour charge as I type. Charge it for at least an hour and see if the Kindle is working properly. It is never good to restart your Kindle multiple times, right in a row.
Your Paperwhite is an eReader, not a tablet. If it is the battery, do you know where can I get one? The reboot screen an all black, or clear screen should appear as soon as you release the power switch. Long usage and Hotness When you use your kindle paperwhite for a long time, it is possible for this screen problem to occur. The charge indicator light will turn on after a few seconds. I'm a college student right now and don't have the money to spend on a new Kindle, especially if it is just going to brick on me in another year. If you continue to have problems, plug in your device to let it charge for at least an hour and then try a menu restart again, followed by a hard restart if necessary. I don't have one of those Amazon covers, and I haven't done anything with it but read books.
When you wipe your Kindle, you will lose everything that you put on it. After this, just wait for the Kindle to reboot itself. However, third-party e-books and apps need to be saved separately. In the end, I was able to fix it, but it took some timing. Surely it wouldn't keep trying to boot if the battery were flat the progress indicator continues to rotate, and it's been doing that for a couple of hours now. I have done all that is suggested and had a web chat with Amazon - all they can offer is that I buy a new tablet.
We were not informed about any software issues last year but it seems to me that is what has hit my Kindle. If that doesn't work, you'll need to try to force a hard reset, which will wipe everything from the device. Plus I am no idiot when it comes to using electronics or using wireless devices! Faulty eBook eBooks are also susceptible to becoming corrupted, so it might be a good idea to wipe out all the recent eBooks you might have downloaded onto your device. By adding less books at once, you might stumble upon the faulty file. Here is how you do it: 1. I held down the power button until it restarted, but as soon as it restarted it froze again on the main screen, and for over 24 hours now it has been completely unresponsive. If your Kindle was frozen due to low battery then this will solve your problem.
Restart your device by holding the power button down for almost 20 seconds. If it is not, you may want to repeat the previous steps again, or move onto a hard reset. Multiple Fire tablet apps running If you have multiple apps running on your Fire tablet, quit unused apps. So this could be either a screen or a battery issue, how do I proceed from here? Leave the device for a while and allow it to rest. If it doesn't happen immediately, give it a few seconds. This is a last resort measure, meant for Kindles experiencing large-scale glitches, continuously frozen screens, internal damage, etc.
I suppose if it is not going to respond any other way, I don't have much to lose by looking for that button. If you forgot the passcode you enter when you start up the device, perform the factory reset as described in this article. This is a last resort measure, meant for Kindles experiencing large-scale glitches, continuously frozen screens, internal damage, etc. Since it's already dumped my downloaded eBooks, and isn't reading its own Settings, I probably don't have much to lose in doing a factory reset. Open the back cover of your Kindle and remove the battery. You will want to click drag everything over to special folder in your downloads section.
Some devices, and especially the with its infrared screen, can have problems if something disrupts the touch sensors. Steps to Repair Frozen Kindle Screen: 1. Surely, the problem might come about for a variety of reasons, so the following tips will try to cover all possible areas. To create this article, 17 people, some anonymous, worked to edit and improve it over time. Then this problem will return.
Soft resets are mainly for making your Kindle run faster, or resetting a frozen home screen. Hold the power button for 15-30 seconds. The thing is I really like this model and don't want to get the non-keyboard or the touch version. I've tried just about everything and every combination of resets that I've heard about, from holding the power button for 40 seconds, charging it until it is full and holding the power button, unplugging it, and so on. Soft resets are mainly for making your Kindle run faster, or resetting a frozen home screen.
I respectfully suggest that you contact Amazon again and discuss the matter to obtain a sensible solution for both parties. Oops, did it again I probably spent a full 4 hours trying to fix this last night and today. Another reset didn't have an impact. Eject the Kindle from the computer Command + E. Tried all troubleshooting and display is completely frozen however the device is recognized by the computer meaning it's likely a display issue rather than total hardware failure. It happened to me once too. Then the screen goes back to being bright and nothing happens.